Thank you for shopping at Bossi Boutique!

With our simple return process you can shop online worry-free.

If something doesn't work out, you can send most items back within 7 days of delivery.

Start the return process within 7 days of delivery.

Product must be in new or unused condition, with all original product inserts and accessories.

Shipping cost will be the responsibility of the customer in cases of buyer's remorse returns, such as an item didn't fit, didn't like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, it was a gift, etc.

We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product.

Ship the product back within 7 days of delivery.

We inspect all returned items and will refund you based on the condition of the item. We award a partial refund for opened and used products, or if the return arrives after 7 days.

You are responsible for your own return shipping fees, except when the return is due to our error or a defective product.

Defective Products and Returns Due to Our Error

If there is a mistake with your order, or products arrive defective or damaged, we'll make it right by:

Replacing the product or issuing a full refund.

We will cover the cost of return shipping. Email proof of the shipping cost to mybossiboutique@gmail.com.

If the product is not defective, return shipping and fees will apply and/or a partial refund may be issued.

Exchanges

Exchanges are available at our physical store location only. For online orders, request a refund and place a new order for the replacement item.